Refund policy

Policy Overview:

  • No order will be dispatched without a confirmation call.
  • Orders received are non-refundable and will not be returned.

Return and Refund Policy:

  • Order Confirmation:

    • No order will be dispatched without a confirmation call. This ensures that all orders are verified and accurate before shipping.

  • Non-Refundable Policy:

    • Once an order is received, it is non-refundable and cannot be returned. Please make sure to confirm all details during the confirmation call to avoid any issues.

  • Damages and Issues:

    • Inspect your order upon reception and contact us immediately at customersupport@purecurepk.com or via WhatsApp at 03435220987 if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.

  • Exceptions / Non-returnable Items:

    • We do not accept returns for any items, including:
      • Perishable goods (such as food, flowers, or plants)
      • Custom products (such as special orders or personalized items)
      • Personal care goods (such as beauty products)
      • Hazardous materials, flammable liquids, or gases

  • Contact Information: